Exam Proctoring

What is Exam Proctoring?

Some Rio courses may require you to take in-person midterm and final exams via proctoring. A proctored exam is an in-person exam that’s administered by a proctor. A proctor is a person who supervises students while they take exams to ensure academic integrity.

Most universities and community colleges across the nation offer proctoring services. For more information, contact a Success Coach. We also have more information available for our students via this guide to exam proctoring.

Eligibility

You may request to have your exams proctored if you meet one of these conditions:

1. You do not live in Arizona or in Maricopa County.
2. You will not be in Arizona or Maricopa County when you need to take your exams.
3. You have a documented disability that prevents you from attending one of Rio’s testing sites.

If you do not meet these requirements, please get in touch with your Success Coach.

The Proctoring Process

1. Before you submit your application, you will be responsible for locating a proctor that meets your needs and Rio’s proctoring criteria (see list below).
2. The testing center staff will call the proctor to verify that he/she meets the criteria to be a Rio-approved proctor.
3. If the proctor is not approved, we will send you an email (or call you, if you do not have access to email) indicating that you need to locate a new proctor.
4. If the proctor is approved, we send all of the testing materials to the proctor within one week of verifying the proctor.
5. Contact your proctor and set an appointment date and time to take your exam(s).
6. Take your exam at the proctoring location as scheduled.
7. The proctor sends the testing materials back to the Rio Salado College Testing Center.
8. We receive the exams, check them in and grade them.
9. You will receive a call from the Testing Center with your grades.

Proctor Criteria

Proctors must be from an accredited university, accredited college or military base. There must be no conflict of interest in having your proctor administer your exams (e.g., they can’t be a family member).

You may not have your exams proctored

• by instructors, professors, and/or department chairs.
• by any person at a K-12 school, including administrators, teachers, and/or librarians.
• at your place of employment.
• by co-workers, spouses, family members, or friends.
• by currently enrolled Rio Salado students.

Military Base: If the proctor is at a military base, they must work at the Education Center. If there is not an Education Center, they must be a commissioned officer ranked 2LT or higher with a valid military email address.

University/College: If the proctor is at a university or college, they need to be an employee of the testing center. If there is no testing center, the proctor must work in the assessment center, library, disability center, distance-learning center or advising/counseling center.

Please contact us at 866-517-8560 (toll-free) if you cannot find a suitable proctor or have questions about proctor eligibility. We may be able to help you locate a proctor in your area, or we may be able to grant an exception if there are special circumstances.

Cost

Rio does not charge a fee to send exams to proctors. However, keep in mind that most proctors charge a fee for their services and that you are responsible for paying any applicable charges. Ask your proctor about whether or not they charge for their services before you submit your request.

Timeframe

Exams are sent to proctors within 7 days of their confirmation. You will have 2 weeks to complete each group of exams.

Please note that we do not offer overnight or priority mail services, nor do we fax exams to proctors. We’ll make every effort to verify your proctor quickly and send the materials out, but we cannot guarantee an arrival date for tests.

Need Help?

Call our testing center at 480-517-8560 or 866-517-8560 if you have any questions or concerns.